Shipping & Returns
** Please note that due to COVID-19 International delivery times can be longer than usual **
Please use the delivery times below as estimates and start from the date of shipping.
For Express shipping outside of the UK please select DHL Express upon checkout.
UK shipping - Royal Mail - £4.00
Delivery time - 2 to 3 days
Free shipping above £100
We ship worldwide using Royal Mail or DHL Express.
Europe - £10.50 - 3 to 5 working days
Rest of the World - £15 - 5 to 15working days
Europe - £25 - 2 to 5 working days
Rest of the World - £29 - 3 to 8 working days
You will be sent a tracking number once your order has been dispatched.
Delivery to non-EU countries can incur additional customs duties or value added tax - Hai is not responsible for covering these costs.
Returns are accepted within 15 days of delivery. Please email us at email@example.com to request a return.
Your item must be unused and in the same condition that you received it including any labels or tags.