Shipping & Returns
Please use the delivery times below as estimates and start from the date of shipping.
For Express shipping outside of the UK please select DHL Express upon checkout.
UK shipping - Royal Mail - £5.50
Delivery time - 1 to 3 days
Free shipping above £150
We ship worldwide using Royal Mail or DHL Express.
Europe - £14 - 3 to 5 working days
Rest of the World - £17 - 5 to 15 working days
Europe - £25 - 2 to 5 working days
Rest of the World - £29 - 3 to 8 working days
You will be sent a tracking number once your order has been dispatched.
Deliveries outside of the UK can incur additional customs duties or value added tax - Hai is not responsible for covering these costs.
Returns are accepted within 15 days of delivery. Please email us at email@example.com to request a return.
Your item must be unused and in the same condition that you received it including any labels or tags.