Shipping & Returns
We ship worldwide with Royal Mail (UK & Europe) and DHL Express (Europe & Rest of the World).
Please use the delivery times below as estimates and start from the date of shipping.
UK - Royal Mail - £5.50 - 1 to 3 working days
Free domestic shipping on orders above £150
Free worldwide shipping on orders above £250
You will be sent a tracking number once your order has been dispatched.
Deliveries outside of the UK can incur additional customs duties or value added tax - Hai is not responsible for covering these costs.
Returns are accepted within 15 days of delivery. Please email us at firstname.lastname@example.org to request a return.
Your item must be unused and in the same condition that you received it including any labels or tags.